1. Information We Collect

When you visit our website or submit our client intake form, we collect:

- Personal Information: Name, phone number, email address

- Service Information: Services requested, preferred stylist, availability, hair/nail history, style photos

- SMS Consent: Your opt-in status and phone number for SMS communications.

2. How We Use Your Information

We use your information to:

- Process and confirm your salon appointments

- Send appointment reminders and booking confirmations via SMS

- Provide follow-up communications about your services

- Improve our customer service and experience

- Comply with legal obligations

3. SMS Communications

By providing your phone number and checking the SMS consent box on our intake form, you agree to receive SMS text messages from Colour Parlour Miami. These messages may include:

- Appointment confirmations

- Appointment reminders

- Booking alerts

- Follow-up messages

Message frequency: Variable based on your bookings.

To opt out: Reply STOP to any SMS to unsubscribe. Reply HELP for assistance.

Standard message and data rates may apply based on your carrier's plan.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

We use GoHighLevel (client management system) and Twilio (SMS service provider) to manage client data and send text messages. These services maintain their own privacy policies.

6. Your Rights

You have the right to:

- Access, update, or delete your personal information

- Opt out of SMS communications at any time by replying STOP

- Request information about how your data is used

To exercise these rights, contact us at [email protected].

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

8. Contact Us

Colour Parlour Miami
Miami, FL
Email: [email protected]
Website: colourparlormiami.com